Consumer Credit Association
Estone Personal Credit Ltd are members of the Consumer Credit Association (also known as the CCA). This is the trade association for the home collected credit industry. They set our guidelines and regulations, and as a credit company we follow these practices to ensure that we are offering our customers an excellent standard of service at all levels within the business. Being a member of the CCA allows us to attend regular workshops and meetings; this ensures that we are continually updating our business – not only to conform to new procedures, but also to make sure we are always offering the best possible service to our customers. All paperwork you receive will have the official CCA badge – this way you can relax knowing all your paperwork is correct with current legislation.
If you would like to take the time to read the CCA’s Code of Practice which we are committed to following, you can download a copy here.
Or, if you would like to read more on the CCA and their role within the credit industry you can do so by accessing their official websitehttp://www.ccauk.org
Information Commissioner’s Office
As a credit company you can understand that we can handle personal details when processing new customers. At Estone Personal Credit Ltd, we never want our customers to worry as to how this data is being processed, or how we use your personal data, and as such you can find our company registered on the Information Commissioners register. The Information Commissioner’s Office (also known as the ICO) promotes an individual’s right to data privacy. They enforce the Data Protection Act, and as such they are responsible for data protection. As an organisation that processes personal data, we must comply with the Data Protection Act, which the ICO administers. Because of this Estone Personal Credit Ltd can be found on the ICO register. This register allows the public to understand our processing of personal information, giving a general account of how we are carrying out our data processing.
If you would like to search for us on the ICO register to find out more information on our data processing, you can do so by clicking on the link below.
To access our details, under “Name” simply put Estone Personal Credit and click Search Register and our details will appear.
If you would like to find out more information about the ICO and what they do you can do so by accessing their official websitehttp://www.ico.gov.uk/
Financial Conduct Authority
As Estone Personal Credit Ltd are an organisation that operates by providing goods and services on credit we are bound by the Financial Conduct Authority to have a credit licence to do so. Credit licences are authorised and agreed by the Financial Conduct Authority (also known as the FCA), who is responsible for the promotion and protection of consumer interests. As we have this interim licence our customers can rest knowing that we are fully compliant with the law set out for credit companies.
If you would like to read more information on the FCA and the work that they do you can do so by accessing their official websitehttp://www.fca.org.uk/